+44 (0) 203 290 5980 [email protected]

Privacy Policy

 

Please read this carefully

 

Before using the Website – www.frontierbotanics.com – it is your responsibility to read the privacy policy.

 

Please note that Frontier Botanics Ltd – referred to as ‘Frontier Botanics’ and/or ‘www.frontierbotanics.com’ in this policy – may revise this privacy policy at any time by posting an update on its Website.  Please ensure that you check this Website from time to time to review the current privacy policy against any preferences you may have indicated.  This privacy policy was last updated on the date shown above.

 

What is this privacy policy for?

 

Www.frontierbotanics.comis determined to protect your privacy.  It is very important to us that you should be able to use and enjoy the Website without having to compromise your privacy unacceptably.  This policy outlines how we may use the personal and behavioral information we hold about you and how you can access, change or delete your personal information.

 

Knowing something about our users is necessary to ensure that our service is continually improved.  We need to build an accurate picture of the needs and wishes of our users, and to be able to communicate with you.  That enables us to offer a service that is relevant, which is what our users expect.

 

Should I read any other information and terms?

 

Whenever you use the Website, information may be collected through the use of cookies so you should also read our cookie policyfor more information about this.

 

You should also read the terms of use before using the Website.  By accessing and using it you are agreeing to be legally bound by the terms of use and this privacy policy.

 

Website Visitors

 

Like most website operators, Frontier Botanics collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Frontier Botanics purpose in collecting non-personally identifying information is to better understand how Frontier Botanics visitors use its website. From time to time, Frontier Botanics may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

 

Frontier Botanics also collects potentially personally-identifying information like Internet Protocol (IP) addresses.

 

Gathering of Personally-Identifying Information

 

Certain visitors to www.frontierbotanics.commay choose to interact with Frontier Botanics in ways that require Frontier Botanics to gather personally-identifying information. The amount and type of information that Frontier Botanics gathers depends on the nature of the interaction. For example, we ask visitors who enquire at www.frontierbotanics.comto provide a username and email address. Those who engage in transactions with Frontier Botanics are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case Frontier Botanics collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Frontier Botanics. Frontier Botanics does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

 

Protection of Certain Personally-Identifying Information

 

Frontier Botanics discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that:

 

  • need to know that information in order to process it on Frontier Botanicsbehalf or to provide services available at Frontier Botanics websites, and
  • that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using Frontier Botanicswebsites, you consent to the transfer of such information to them.

 

Frontier Botanics will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Frontier Botanics discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Frontier Botanics believes in good faith that disclosure is reasonably necessary to protect the property or rights of Frontier Botanics, third parties or the public at large. If you are a registered user of Frontier Botanics Services and have supplied your email address, Frontier Botanics may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Frontier Botanics and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Frontier Botanics takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

 

Business Transfers

 

If Frontier Botanics, or substantially all of its assets, were acquired, or in the unlikely event thatFrontier Botanicsgoes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Frontier Botanics may continue to use your personal information as set forth in this policy.

 

Privacy Policy Changes

 

Although most changes are likely to be minor, Frontier Botanics may change its Privacy Policy from time to time, and in Frontier Botanics sole discretion. Frontier Botanics encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

 

What information will you collect about me?

 

We may ask you to provide personal information on a voluntary basis in order to get a clearer picture of our users.

 

It is then entirely up to you whether you are happy to give us this information.  For example, in the course of certain activities such as registration, commenting on the Website, entering competitions, promotions and other offers or submitting content to the Website you will be asked to give some details about yourself (for example, email address, name, postcode or year of birth).

 

You may also choose to email us or make contact with us in other ways. Such contact gives us information about you.  We endeavor to explain to you why we would like this information and what we do with it at each stage.

 

If you have any dealings, for instance if you make enquiries, register or make purchases with our trading partners on co-branded Websites etc, the information you submit will be disclosed to us and to relevant third parties, for example suppliers of goods and services and our web service providers.

 

Please do not submit your personal information to us if you do not want us to collect it.

 

We automatically collect some data about our users’ browsing actions and patterns. This is aggregate data and does not identify any individual.  We do this using web beacons or cookies through a number of carefully selected, trusted third parties. If you would like to know more about Frontier Botanics use of cookies and how to manage them, do read our cookie policy.

 

Sometimes we obtain additional information about you from other reputable data sources. The data these companies might hold about you has been collected from publicly available records, such as the electoral roll, or via a range of sources with your permission (such as surveys or where you have agreed, via opt-in, for your information to be shared with third parties).

 

We may check our registered viewer database against the information they hold on their systems to see if there are any matched individuals. If there is a match, we can collect and store some of this additional information (which may include statements about your lifestyle and interests) in our database and use it to further enhance our understanding of the types of products and services you might be interested in.

 

We also collect information from social media activity such as when you ‘like’ the Website, share content or follow us on Twitter.  When you sign in to the Website using social media you grant permission to the social network to share your user details. Depending on the network this will include basic account information such as name, email address, date of birth and any other details you choose to share according to your particular social media account settings.

 

How will this information be used?

 

We use the aggregate audience details (where no individual is identifiable) to help us improve our understanding of our users and what they want. We may use it to assist us in arranging more personalised advertising, commercial opportunities and competitions which help us keep the Website free for you to enjoy. 

 

If advertisers want to reach people like you they might want to use the information we hold on you from other data sources.  We never disclose your personal details but group you into anonymous audience segments with other users who have the same interests.

 

We also use this information to ensure we provide the best possible content, tailoring where we can to our users interests. It also helps us develop the Website and audit its use.

 

The information about you as an identifiable individual, including contact details, may be used in a number of ways, including:

 

  • Verifying your identity (for example when you return to the Website)
  • Personalising your visits to the Website and developing the design and style of the Website to improve the services provided to you
  • Informing you about the latest changes to the Website, or products, services or promotional offers that you might find interesting
  • Dealing with, and responding to you about, a comment you have submitted for or on our message boards, blogs and other such user generated content facilities
  • Enabling you to share our content with others using social media or email
  • Communicating (and personalising such communication) with you
  • Informing you if you have been successful in any Website competitions or promotions
  • Compiling customer reviews
  • Conducting market research
  • Sending documents to your home or business address

 

 Will I receive spam?

 

We will not send you any unsolicited marketing.

 

Please note that registered clients may receive important information about Frontier Botanics(such as changes to the www.frontierbotanics.com

service or other administration matters). As a registered client, this is not spam.

 

How can I access and update my personal information?

 

You can update and access your information by emailing [email protected]

 

How long do you keep my personal information for?

 

We will keep your information only for as long as it is relevant and useful for the purpose for which it was originally collected.

 

What security measures do you use?

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have receivedyour information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Who will you share my personal information with?

 

Subject to obtaining your consent, we may also supply personal information about you to third parties.

 

We reserve the right to disclose your personal information to comply with applicable laws (such as the Data Protection Act 1998) and government or regulatory bodies’ lawful requests for information.

 

Your personal details may be shared with third party organisations we have contracted to provide services to us which include processing data.

 

We may also have to release information (which could include the contents of email communications between any persons) because of a legal requirement on us or pursuant to a court order.

 

We may transfer, sell or assign any of the information described in this policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of our business.

 

Will my data be sent overseas?

 

As you will know, the internet does not recognise national boundaries. Services on the net are accessible globally so collection and transmission of personal data is not always confined to one country.

 

You should be aware that by using the Website and those of our partners or any Website we link through to, your personal data may be processed in or transferred to other countries, the USA for example, and you agree to your personal data being transferred or processed in this way.

 

What do I do if I am not happy for you to share information about me with others?

 

You may not wish us to share personal details about you with third parties outside Frontier Botanics, or to use your information in the other ways we have described in this privacy policy.

 

You can email [email protected] at any time to let us know of any objections you may have as to how we use or disclose your data in the ways set out in this privacy policy.

 

Third Party Personal Data

 

When you use these facilities and provide us with personal data (for example, name and email address) of a third party, please ensure that you have their consent before giving us their details.

 

Other Websites

 

The Website may, from time to time, contain links to and from the Websites of third parties. If you follow a link to any of these Websites, please note that these Websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these Websites.

 

Further information

 

If you want further information, or wish to communicate with us about this privacy policy and your wishes about your personal information, please email us at [email protected]